FixLocal NJ Privacy Policy

Effective Date: July, 2025
Business Name: FixLocal NJ
Contact: support@fixlocalnj.com

1. What We Collect

We collect limited personal information including your name, phone number, address, and service needs when you contact us or submit a request.

2. How We Use Your Information

• To coordinate contractor referrals and schedule home services
• To provide reminders, follow-ups, and support via SMS, email, or phone
• To track service satisfaction and history
• To process payments (if applicable)

3. SMS Communications

By texting FixLocal NJ or submitting your phone number, you consent to receive service-related messages. Msg & data rates may apply. Reply STOP to cancel.

4. Sharing

We only share your information with:

• Contractors you authorize us to connect you with
• Service providers necessary to fulfill your request (e.g. schedulers, payment processors)

We do not sell your information.

5. Cookies & Analytics

Our website may use cookies to analyze traffic or improve the user experience.

6. Your Rights

You can opt out of communications or request deletion of your data by emailing us at support@fixlocalnj.com.

FixLocal NJ Terms of Service

Effective Date: July, 2025
Business Name: FixLocal NJ
Contact: support@fixlocalnj.com

1. Overview

FixLocal NJ provides home services coordination and contractor referral through SMS and online tools.

2. User Agreement

By texting or submitting your information, you agree to:

• Receive follow-up communications from FixLocal NJ
• Allow FixLocal NJ to facilitate home service appointments on your behalf

3. No Warranty of Contractor Performance

FixLocal NJ is not the contractor performing work. We vet and recommend third-party service providers but do not guarantee their performance. Any agreements or disputes must be resolved between you and the contractor.

4. Payments & Fees

If you use FixLocal NJ’s concierge payment service, you agree to applicable service fees disclosed prior to payment. All fees are non-refundable once service is rendered.

5. Limitation of Liability

FixLocal NJ is not liable for any direct, indirect, or incidental damages resulting from use of our platform or third-party contractor performance.

6. Cancellation Policy

You may cancel a service request at any time before work is scheduled. Once work begins, cancellation policies may vary by contractor.

7. Changes

We may update these terms at any time. Continued use of our services implies acceptance of any changes.

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